Customer Assistant
Serve every customer request
Drop an agent on your website and messengers to answer questions, look up orders, book appointments, and hand off to a human the moment it matters.
Aulinq agents are grounded in your own knowledge and wired into your back office. Put one on your site and channels to serve customers, let it answer the phone in real time, or run a private assistant that works for you — all from the same platform. Live on web, Telegram, and WhatsApp.
Each tab connects the actual widget to a different live agent, so the conversation changes with the business behind it. This is the product, not a recording.
E-commerce digital assistant helping customers with product fit, sizing comparisons, order delivery tracking, and smooth agent handoff.
The same grounded knowledge and back-office tools, pointed at whatever job you need done. Start with one and add the others whenever you're ready — and we're shipping new kinds of agent all the time.
Serve every customer request
Drop an agent on your website and messengers to answer questions, look up orders, book appointments, and hand off to a human the moment it matters.
Answer the phone in real time
The same agent answers live calls in a natural voice — it listens, understands, and replies in real time, qualifying and routing callers without hold music.
An agent that works for you
Spin up a private assistant wired into your own tools and knowledge — it drafts, searches, runs actions, and gets things done for you, not your customers.
This is just the start. New ways to put an agent to work are landing regularly.
Aulinq keeps setup straightforward while offering powerful, enterprise-grade tools under the hood when you need to grow.
Step 1
Ingest website content, product details, FAQ facts, and PDF documents that visitors commonly ask about.
Step 2
Set guardrails, persona, and instructions to ensure accurate customer service without raw prompt engineering.
Step 3
Deploy the chat widget to your website, add messenger integrations, and link CRM actions when you are ready.
// Bridge conversations and actions
Set up actions like CRM updates, scheduling, or order lookups. Assistants decide on their own when to act, keeping humans in the loop.
Aulinq pairs grounded knowledge retrieval with developer-grade tools, so your agent can take real action — securely, and with you in control.
Embed script · Custom origins
Upload your files · Instantly searchable
WhatsApp & Telegram · Operations view
Conversation logs · Audit controls
Tools & integrations
Aulinq agents connect straight to your back office — running database lookups, API updates, and live checks securely, based on what the conversation actually needs. This is the part most rivals lock behind enterprise contracts.
Bridge external CRM registries or marketing pipelines using explicit request-based triggers.
Leverage model-context-protocol connections for richer internal action capabilities (currently in development).
Perform inventory queries or order status lookups against structured tables securely (currently in development).
Run pre-built integrations designed for rapid checkout or live appointment creation.
Example outcomes
Audit agent reasoning, manage security keys, restrict domains, and enforce human handoff rules.
Aulinq closes the gap between customer conversations and your internal systems — so the agent resolves the request instead of just logging it.
Answer catalog and sizing queries, cross-sell variants, resolve shipping checks, and capture leads inside the chat widget or custom messengers.
Route urgent support tickets, pre-qualify user intake, answer prep guidelines, and schedule appointments with complete business facts.
Provide answers grounded in deep technical documentation, internal operating wikis, and account configurations without sounding generic.
Connect your databases, internal tools, and workflows so the assistant can take action and get things done — not just answer questions.
Every plan bundles a block of resolutions — a conversation the agent actually handles end to end. Go over, and you pay a flat, published rate per resolution. No per-seat fees, no per-channel add-ons. Roughly half the per-resolution price of the big incumbents.
Test one agent, free forever
Go live on every channel
Run real support & sales ops
Scale across teams & channels
Custom volume, security & terms
A resolution = one conversation your agent handles end to end. Greetings, spam, and handoffs to a human are never billed. The included block resets every month; overage is only charged once you pass it.
Straight answers on pricing, integrations, knowledge, and channels.
Guided setup walks you through grounding your agent, connecting your tools, and going live on web, Telegram, and WhatsApp. Start free — no card required.